CTL Lx-Lite VoiceSupport - Manual (Page 149)

Recording Messages
VoiceSupport LX System Guide 5-1
Chapter 5 System Administration
Chapter 5: System Administration
This chapter provides information for performing system administration tasks.
If your Subscriber mailbox has the System Administrator function enabled, you can
access the The System Administration menu from any Subscriber phone. You can
use the options on this menu to record messages, change security codes, set the
time and date, and perform other basic System Administration tasks.
Recording Messages
Recording an
Announcement
Message You can record an “information only” message for an Announcement Mailbox or for
an Automatic Call Distribution (ACD) Mailbox. A message for an Announcement
Mailbox might contain, for example, information about product updates, or a weekly
business schedule, etc. A message for an ACD Announcement Mailbox may say, All
our technicians are currently busy helping customers. Please hold for the next
available technician.
To record, listen to, or erase an Announcement Message:
1) Call your mailbox:
From any extension:
Get intercom dial tone
Dial the Voice Mail extension
Dial your mailbox number
If requested, dial the security code
From outside the company:
Dial the Voice Mail telephone number
If you hear the company greeting, press #
Dial your mailbox number
If requested, dial the security code.
2) Press S A (7 2) for System Administrator Menu.
3) Press A N (2 6) for Announcement.
4) Follow the voice prompts.