System options – CTL Lx-Lite VoiceSupport User Manual

Page 113

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System Options

VoiceSupport LX System Guide

3-79

Chapter 3 Customizing Voice Mail

3) Click the Dial Strings tab on the System Options screen:

All Dial Strings can contain the following special characters:

F - Flash

W - Wait for dial tone

S - Wait for any type of sound

P - Pause (After a 2 sec pause, the Voice Mail dials the next digit.)

M - Monitored pause (After a 2 sec pause, the Voice Mail dials the next

digit if no busy/reorder. Otherwise, Voice Mail ends the call.)

A - Analyzed pause (After a 4 sec pause, the Voice Mail dials the next

digit if no busy/reorder. Otherwise, Voice Mail ends the call.)

The Dial Strings tab contains the following System Options:

RNA Hold Retrieval - The string of codes that the Voice Mail will dial to

remove from Hold any unanswered Automated Attendant screened transfer.
Then the Automated Attendant will be able to further process the call.

Busy Hold Retrieval - The string of codes that the Voice Mail will dial in
order to remove from Hold any unanswered Automated Attendant screened
transfer to a busy extension. Then the Automated Attendant will be able to
further process the call.

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