Default language types, Setting up the voice mail server – CTL Lx-Lite VoiceSupport User Manual

Page 25

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Setting Up the Voice Mail Server

Default Language Types

VoiceSupport LX System Guide

2-11

Chapter 2 Installation and Setup

Default
Language
Types

Five languages are available for the Voice Mail system: two types of American
English, one Spanish, one French Canadian, and one British English. The Voice
Mail can use two of these languages to provide voice prompts and greetings.
Automated Attendant callers can select either of the two default languages.

Unless specified otherwise, the two languages that will be installed in your Voice
Mail by default are: American English Mnemonic and American English Numeric.
American English Mnemonic prompts the caller to use letters, such as: To listen to a
message, press L
. American English Numeric prompts the caller to use numbers,
such as: To listen to a message, press 5. American English Mnemonic is referred to
as Language 1 (which is the primary language) and American English Numeric is
shown as Language 2 (which is the secondary language).

Either of the default languages can be changed to another language.

To change the default language:

1) Select Misc Setup from the Tools section of the main menu.

2) Scroll to the bottom of the list, where the default languages are listed:

3) Click on the "1" in the Ignore column next to the language you want to change.

This will to open a dialog box for editing:

4) Edit the string in the Value field by writing over the current language with the new

language. The following language choices are available:

british.ndx

english.ndx

engl2.ndx

spanish.ndx

span2.ndx

french.ndx

5) Change the Ignore value to "0" and click the Apply changes button.

6) Reboot the VoiceSupport LX to affect the new default language.

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