CTL Lx-Lite VoiceSupport - Manual (Page 112)

System Options
3-78 VoiceSupport LX System Guide
Chapter 3 Customizing Voice Mail
The General 2 tab contains the following System Options:
■ Mailbox Logon Time Limit - When someone is trying to call (log on to) a
mailbox, this option sets the maximum amount of time in seconds
(1-99) that the Voice Mail will wait for the caller to dial a valid mailbox
number and/or security code before repeating the prompt: Please enter
your mailbox number (security code).
■ Mailbox Logon Attempt Limit - This value sets the maximum number of
times (1-99) that a caller can enter a valid mailbox number and/or security
code when trying to call (log on to) a mailbox, before the Voice Mail will say
Good-bye and disconnect the call.
■ Dialing Commands Time Limit - This value sets the maximum amount of
time in seconds (1-99), which the Voice Mail will wait for the caller to dial a
valid digit before prompting the caller again.
■ Dialing Commands Attempt Limit - This value sets the maximum number
of times that a caller can dial (1-99), before the Voice Mail will say Good-bye
and disconnect the call.
■ Directory Dialing Minimum Entry - This value sets the minimum number of
letters (2-10) that a caller must dial when using a Directory Dialing Mailbox
or an Extension Name Directory in a Call Routing Mailbox.
■ Directory Dialing Play Extension - Determines whether Play Extension
Number is enabled or disabled. When it is enabled, the Voice Mail will play
the extension number associated with the letters the caller dialed in
Minimum Entry.
■ Call Queuing Hold Timer - Sets the maximum time in seconds (1-240) that
an Automated Attendant caller will queue (wait) for a busy extension, before
the Voice Mail will try to connect the first waiting caller to the busy extension
or let the other waiting callers know the status of their call, such as still
busy, and their dialing options.
■ Call Queuing Number of Idle Ports - Sets the minimum number of ports
that must be available (idle), before the Voice Mail will let a caller queue for
a busy Subscriber extension.
■ Port Self Test Timer - Sets the time interval in minutes between two
automatic Port Self Tests initiated by Voice Mail. To enable automatic testing
on a port, see Port Options, Self Test on page 3-87.
■ Greeting for Quick Msg/Mailbox Transfer - When enabled, a mailbox’s
greeting will play before an outside caller leaves a quick message in that
mailbox.