CTL Lx-Lite VoiceSupport - Manual (Page 63)

Mailboxes
Interactive Mailbox
VoiceSupport LX System Guide 3-29
Chapter 3 Customizing Voice Mail
■ Department - You can identify the department associated with this mailbox,
up to 10 alpha-numeric characters in length. If you don’t want a department
name, enter None.
■ Next Call Routing Mailbox - This Call Routing Mailbox lets a caller dial 0
while recording responses. Dialing 0 sends the caller to another destination.
You program the destination in the Next Call Routing Mailbox’s Dial Action
Table for Key 0. If you assign a Next Call Routing Mailbox to an Interactive
mailbox, you may wish to include the information about dialing 0 in the first
interactive prompt.
■ Tenant - Enter the Tenant number associated with the mailbox.
■ Directory List - This option determines whether a caller can name-dial this
mailbox from a Directory Dialing Mailbox, or a Call Routing Mailbox that is
programmed for an Extension Name Directory. Possible entries are:
1-100 Allows callers to name-dial this Interactive Mailbox only from a
Directory Dialing Mailbox or Extension Name Directory with a
Directory List To Use entry of 1-100 or All.
All Allows callers to name-dial this Interactive Mailbox from any
Directory Dialing Mailbox or Extension Name Directory that does
not have a Directory List To Use entry.
None Does not allow callers to name-dial this Interactive Mailbox.
3) Click the Call Handling tab on the Mailbox Options window:
4) In the Time Limit for Dialing Commands field, enter the amount of time (0 -99
seconds) that the caller has to respond to the interactive prompts. If the caller
does not enter a code within this time limit, the Voice Mail replays the prompt.