CTL Lx-Lite VoiceSupport - Manual (Page 40)

Answering Tables
Creating and Customizing Answering Tables
3-6 VoiceSupport LX System Guide
Chapter 3 Customizing Voice Mail
2) To edit a default table, change or add information in the following fields:
■ Day(s) or Date - Enter the days or date when the Voice Mail will start
answering calls by using the mailbox that you associate with the Schedule
number:
Single day, such as Mo, Tu, We, Th, Fr, Sa, Su
Range of days, such as Mo-Fr
A date in the month-and-day format, such as 01-12/01-31
None - No value entered yet
You can enter any range of days except a range that bridges Sunday, such as
Fr-Mo. To enter Friday through Monday, create 2 ASTs: Fr-Su and Mo.
The Voice Mail will change a “Mo-Su” entry to “Su-Sa”, which is the correct
entry if you wanted the Automated Attendant to use that greeting throughout
the entire week.
■ Time - Enter the time in hours and minutes, when the Voice Mail will start
answering calls by using the mailbox that you associate with the Schedule
number. Entries are expressed in military time, which uses a 24-hour clock.
■ Mailbox Number - Enter the mailbox number where the Voice Mail will
direct a call on the Date and Time specified in this Schedule number. You
can program an AST to direct a call to any of the following mailbox types,
although a Call Routing mailbox is most often used:
Call Routing
Message Center
Announcement
Interactive
Directory Dialing
3) Click the Apply Changes button to save the table.
4) To create a new table, click the advance button on the top of the screen until a
table is displayed with "None" appearing in all the fields. Fill in the appropriate
data field as described in step 2.