CTL Lx-Lite VoiceSupport - Manual (Page 163)

Port Activity
VoiceSupport LX System Guide 6-3
Chapter 6 Maintenance
Port Activity
Use the Port Activity feature to list information about the traffic on each Voice Mail
port. You can monitor port activity by displaying a Port Activity list, even while the
Voice Mail system is processing calls.
To display a Port Activity list:
1) Select Port Activity from the View section of the main menu:
The Port Activities list identifies each port in the Voice Mail system and then
displays some or all of the following information about the port:
■ Call State - shows the status of the phone extension during the current call.
Possible Call State status includes:
On Hook (default)
Incoming
Hang Up
■ Port State - shows the status of the port that is being monitored. Possible
Port State status includes:
Idle (default)
GetDG (get digit)
Play
SNDDG (send digit)
PCPM
■ Mailbox - shows which mailbox is actively using the port, if any.
■ Tone Type - shows the type of tone that identifies the call entering the port.
Possible tone types include:
Dial Tone
No Tone
■ Prompt - shows the prompt playing on the port.
■ Digits - shows any digits dialed on the port.
2) Use the Pause and Resume buttons to stop and start the recording of port
activity.
3) To close the Port Activity list, click the Exit button at the top of the screen.