CTL Lx-Lite VoiceSupport - Manual (Page 71)

Mailboxes
Message Center Mailbox
VoiceSupport LX System Guide 3-37
Chapter 3 Customizing Voice Mail
7) Click the Lamp/Logon/Transfer tab on the Mailbox Options window:
8) Enter the desired settings in each data field for the following Lamp/Logon/
Transfer options:
■ Message Wait Lamp - When this feature is enabled, the Message Waiting
Indicator lamp on the Message Center phone will light indicating that the
mailbox contains an unread message.
■ Lamp On String - This dial string tells the phone system how to turn on the
Message Lamp at an extension. Lamp Strings can contain up to 20 digits
including these additional special codes:
X - The Voice Mail replaces the "X" with an extension number
G - Number of messages in a mailbox. Any Lamp String must include an X.
Entering a dial string in this field will overwrite the global dial string specified
under System Options, Dial Strings. If you want the global string to apply to
this extension, enter None in this field.
■ Lamp Off String - Should be left as None.
■ Forced Unscreened Transfer - If this option is enabled, all Automated
Attendant transfers to the Subscriber extension are unscreened transfers.
The Voice Mail transfers the call to the extension and releases it. An
incomplete transfer is handled by the phone system. Select this transfer
option if External Extension is going to be enabled.
■ Transfer Only Mailbox - When this option is enabled, an Automated
Attendant caller can only transfer to the mailbox extension. The caller
cannot leave a message. If the transfer is incomplete, the Voice Mail lets the
caller know the extension status (e.g., Extension ____is busy) and
automatically returns the caller to the Welcome Message for the Call
Routing or Directory Dialing Mailbox that transferred the call.
The Transfer-only Mailbox option is commonly used for transfers to Hunt
Group extension numbers, or single line extensions that should not receive
messages through the Automated Attendant.