CTL Lx-Lite VoiceSupport - Manual (Page 89)

Mailboxes
Trunk Mailbox
VoiceSupport LX System Guide 3-55
Chapter 3 Customizing Voice Mail
Trunk
Mailbox A Trunk Mailbox is a mailbox assigned to any trunk that the Voice Mail should
answer. A Trunk Mailbox assignment is necessary only if you want the Voice Mail to
answer the trunk by using an Answering Table that is different from the Answering
Table assigned to the port that answers the trunk. Trunk Mailboxes are not available
in all phone systems.
To create/edit a Trunk Mailbox:
1) Select Mailbox Options Edit from the Customize section of the main menu and
then select the mailbox to edit by using the Filter button and Number buttons at
the top of the screen. Once a Trunk Mailbox has been selected, the Mailbox
Options screen for that mailbox is displayed:
2) Select or type in the desired settings for each of the following data fields:
■ Type - If you selected a mailbox number of a Trunk Mailbox, this field will
already contain Trunk. Otherwise, click the scroll down list and select trunk.
■ Name - The name entered in this field is used for directory dialing.
■ Department - You can identify the department associated with this mailbox
by entering up to 10 alpha-numeric characters. If you don’t want a
department name, enter None.
■ Extension - Use the current Trunk number as the extension, or assign a
unique extension number, up to 7 digits.
■ Tenant - Enter the Tenant number associated with the Trunk mailbox.
■ Directory List - N/A.
■ Bilingual Mode - This option lets you assign a language to the Trunk
Mailbox. The Voice Mail provides voice prompts in this language to any
Automated Attendant caller who is using the trunk associated with this Trunk
Mailbox.
■ Answering Table - Assign an Answering Table to the Trunk Mailbox. This
Answering STable overrides the port’s Answering Table.