CTL Lx-Lite VoiceSupport - Manual (Page 22)

Setting Up the Voice Mail Server
Setting the Dialing Rules
2-8 VoiceSupport LX System Guide
Chapter 2 Installation and Setup
Setting the
Dialing Rules You need to define the area code where the Voice Mail is located. In addition, you
need to define which office codes (or prefixes) within the area code should be
regarded as long distance calls (requiring that the Voice Mail dials 1 plus the area
code) and which office codes within the area code should be regarded as local calls
(requiring that the Voice Mail dials only the prefix).
To edit the dialing rules:
1) Select Dial Plan from the Tools section of the main menu:
2) To create a new dialing rule, click the New button.
To delete an existing rule, use the arrow buttons to scroll through the list of rules
to find the one you want to delete, and click the Delete button.
To edit an existing rule, use the arrow buttons to scroll through the list of rules to
find the one you want to edit.
3) Create a new rule or edit an existing rule by entering the appropriate data into the
following fields:
■ Rule - A unique number from 1000 to 9999 that controls the order in which
patterns are looked at. The lower numbers are looked at first and if a match
is found, the Change is applied to the number and the lookup stops.
■ Pattern - A regular expression that matches one or more phone numbers.
For example - 203[0-9]{7} = The digits 203 followed by exactly 7 digits 0-9
■ Change - Action taken when a pattern matches. Changes are applied in the
order listed and are separated by a vertical line. Possible actions are RMV
(remove) or INS (insert).
For example - INS(0)1 = insert 1 in front of the number
■ Active - Enables or disables this pattern.
■ Comments - Enter any notes pertaining to this dialing pattern
4) Click the Update button to save the Dial Plan.