Feature files – CTL Lx-Lite VoiceSupport User Manual

Page 192

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Feature Files

6-32

VoiceSupport LX System Guide

Chapter 6 Maintenance

Feature Files

Every Voice Mail system contains some basic feature files. In addition, any system
can contain additional feature files depending on the optional features that are
installed, such as Fax Mail, Text-To-Speech, SMTP Email Integration, etc.

To view a list of installed Feature Files:

1) Select Feature Files from the Control Panel section of the main menu. A

features list similar to the following is displayed:

2) Any file in the list can be viewed in plain text or downloaded.

The sample screen above lists only the "basic" feature files indicating that no
"optional" features have been installed on this Voice Mail unit.

To obtain optional features for the Voice Mail unit:

1) Locate the key code listed at the bottom of the feature file list and record it. This

code should match the serial number that is bar-coded on the bottom of the Voice
Mail unit.

2) Call CTL Customer Service. Provide the key code of the Voice Mail unit. You will

also be asked to provide an Email address where the Feature Files can be sent.

3) You will be Emailed the zipped Feature Files for the requested options. The

Feature Files will be matched to the serial number of your unit and will not work
on any other Voice Mail unit.

4) Create a folder on the C:/ drive of your PC. Extract the zipped files to the folder

that you created. The unzipped files will be converted to .INI files.

5) Use the Upload procedure to add the Feature Files to the list.

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