CTL Lx-Lite VoiceSupport - Manual (Page 114)

System Options
3-80 VoiceSupport LX System Guide
Chapter 3 Customizing Voice Mail
■ External RNA Hold Retrieval - The string of codes that the Voice Mail will
dial to retrieve from Hold a screened External Transfer that has rung an
extension without receiving an answer.
■ External Busy Hold Retrieval - The string of codes that the Voice Mail will
dial to retrieve from Hold a screened External Transfer that has rung a busy
extension.
Hold Retrieval Strings can contain up to 20 digits including special codes.
■ Transfer Internal/Transfer External - Strings of codes that the Voice Mail
dials to initiate a call transfer to an extension. If the call is being transferred
to an extension that has not been flagged as an External Extension, enter
the string in the Internal field. If the call is being transferred to an extension
that has been flagged as an External Extension, enter the string in the
External field.
Enter an External Transfer string when External Extension is enabled on any
Subscriber Mailbox.
Transfer Strings can contain up to 20 digits including special codes.
■ Lamp On/Lamp Off - The value for the On string tells the phone system
how to turn on the Message Lamp at an extension. The value for the Off
string tells the phone system how to turn off the Message Lamp at an
extension.
Lamp Strings can contain up to 20 digits including these additional special
codes:
X - The Voice Mail replaces the "X" with an extension number
G - Number of messages in a mailbox. Any Lamp String must include an X.
These dial strings are universal and will affect all extensions, as long as the
individual mailboxes for those extensions have None entered in the Lamp On
and Lamp Off dial strings fields. If any mailbox has a Lamp On or Lamp Off
dial string specified, that entry will override the System Options entry.
■ Hang Up - String of codes, up to 20 digits including special codes, that
causes the Voice Mail to terminate a call by hanging up. If the Hang Up
string matches a mailbox number or the first few digits of a mailbox number,
you must do one of the following:
Change the mailbox number
Change the Hang Up string in the phone system
Not use the mailbox number
■ Call Pickup - N/A
■ Ringdown - A string of codes that the Voice Mail will dial to force an
extension to ring. This string must match the programmed RD string in the
telephone system. The Ringdown string affects the operation of any feature
that uses Automated Attendant transfers.
The Ringdown dial string can contain up to 20 digits including special codes.