Creating and customizing answering tables, Answering tables – CTL Lx-Lite VoiceSupport User Manual

Page 39

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Answering Tables

Creating and Customizing Answering Tables

VoiceSupport LX System Guide

3-5

Chapter 3 Customizing Voice Mail

Creating and
Customizing
Answering
Tables

You can create and program up to 50 Answering Tables in your Voice Mail system.
Each table can contain up to 20 schedules.

Following the instructions in this section will help you to:

create a new Answering Table

customize an existing table to match a schedule used at your company

assign to each schedule the mailbox number containing the appropriate
greeting

To create/customize Answering Tables:

1) Select Answering Tables from the Customize section of the main menu.

Answering Table number 1 is displayed showing that Call Routing Mailboxes 811,
812, 813, 814, and 815 have been assigned to each of the first five schedules:

Schedule 1

Morning (Mo-Fr, 8AM)

Schedule 2

Afternoon (Mo-Th, 5PM)

Schedule 3

Afternoon (Fr, 5PM)

Schedule 4

Weekend (8AM)

Schedule 5

Weekend (5PM)

These default schedules are commonly used by the Automated Attendant at many
businesses when answering incoming calls. But if the schedules do not match the
days, date, and/or time at your company, or if they do not agree with the mailbox
numbering in your Voice Mail system, you can change any of the default values for
these options. You can also create new schedules (6-20) on this screen.

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