CTL Lx-Lite VoiceSupport - Manual (Page 12)

Features
System Messaging and Recording Options
1-6 VoiceSupport LX System Guide
Chapter 1 Introduction
System
Messaging
and
Recording
Options ■ Automatic Message Erase/Save - Lets the Voice Mail automatically erase
or save each message in a Subscriber, Message Center, or Guest mailbox.
■ Directory Dialing Message - Tells a caller what letters to dial to call an
extension or mailbox.
■ Distribution List - Lets a caller record a message once and send it to every
mailbox that is placed on the list just by entering the Distribution Mailbox
number.
■ First Time Tutorial - Plays an Announcement Message when someone logs
into a Subscriber or Guest mailbox for the first time.
■ Instruction Menu - Tells Automated Attendant callers what keys to press in
order to route their calls. The instructions are recorded by the System
Administrator.
■ Interactive Prompts - Recorded by the System Administrator, and consists
of questions or requests for information from the caller.
■ Message Notification - Calls up to three programmed phone numbers
when a Subscriber, Message center, or Guest mailbox user receives a
message. The numbers can be local or long distance, and calls can be
made to a phone, a radio pager, or a digital pager.
■ Message Retention - Determines how many days the Voice Mail will retain
any new, held, or saved message in a mailbox before erasing them.
■ Welcome Message - Commonly referred to as the Company greeting, this
message greets Automated Attendant callers.
User Features ■ Auto Forward - The Voice Mail will forward a Subscriber’s message to a
partner mailbox. As a result, if the user goes on vacation, the partner can
immediately respond to any messages.
■ Auto Help - Users can hear automatic voice prompts to help them use the
system.
■ Auto Time Stamp - When Auto Time-Stamp is turned on by the user, the
Voice Mail will play the time and date that the message was left and the
name or number of the sender.
■ Call Announcing - Lets the Automated Attendant screen calls for
Subscribers. The Auto Attendant asks the caller to record his name and
then calls the Subscriber extension and announces who is calling by playing
the recorded name.
■ Calling a Mailbox - Subscribers can call (log on to) their mailboxes from
any extension, including their own, or from outside the Company through the
Automated Attendant.
■ Call Waiting - This feature is available on telephones with multiple line
buttons. Automated Attendant callers can send a signal (a series of beeps)
to the user’s extension while it is busy. If the user does not pick up the call,
the caller can leave a message.