CTL Lx-Lite VoiceSupport - Manual (Page 35)

Web Based User Interface
VoiceSupport LX System Guide 3-1
Chapter 3 Customizing Voice Mail
Chapter 3: Customizing Voice Mail
Once the Voice Mail system components are installed and determined to be
working, certain basic system parameters can be customized for the specific
customer environment. This section contains details for creating and customizing
the following components:
■ Answering Schedule Tables
■ Mailboxes
■ Welcome Messages and Instruction Menus
■ Dial Action Tables
Other system parameters are either turned off or set for default values at the
factory. The following options can be enabled or customized in order to take
advantage of all the VoiceSupport features
■ Caller ID Tables (Default = no caller ID).
■ Callout Options (Default values will allow nominal system operation)
■ System Options (Default values will allow nominal system operation)
Once the Voice Mail configuration has been customized for a specific installation, it
is recommended that the system database be backed up to a separate location,
such as a CD drive. See Backing Up the Voice Mail Database in Chapter 6.
Web Based
User Interface All customizing is done from the main menu which appears on a web-based user
interface that can be accessed from any laptop or workstation connected to the
VoiceSupport LX.
Once the user interface is accessed, the logon screen is displayed. In order to
access the functions that you will need to customize the system, you must log on
with Administrator privileges.