Other industry resources, Getting technical help – Brocade Fabric OS Message Reference (Supporting Fabric OS v7.3.0) User Manual

Page 20

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Fabric OS Message Reference

53-1003140-01

For additional Brocade documentation, visit the Brocade website:

http://www.brocade.com

Release notes are available on the MyBrocade website.

Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:

http://www.fibrechannel.org

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:

1. General Information

•

Switch model

•

Switch operating system version

•

Software name and software version, if applicable

•

Error numbers and messages received

•

supportSave command output

•

Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions

•

Description of any troubleshooting steps already performed and the results

•

Serial console and Telnet session logs

•

syslog message logs

2. Switch Serial Number

The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below.

:

The serial number label is located as follows:

•

Brocade 300, 5100, 5300, 6505, M6505, 6520, 6547, 6548, 7800, 7840, VA-40FC, and
Brocade Encryption Switch
—On the switch ID pull-out tab located inside the chassis on the
port side on the left.

*FT00X0054E9

FT00X0054E9

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