Toa N-8000 Series Ver.1.41 - Manual (Page 253)

8-6
Chapter 8: APPENDIX
The exchange or multi
interface unit does not
operate.
The IP station does
not operate.
The N-8000 Software
fails to recognize the
exchange,
multi interface unit,
or IP station.
(Includes the case
when network setting
is available)
The browser setting
screen fails to display
correctly.
(Includes the case
when network setting
is available)
The exchange,
multi interface unit,
or IP station does not
operate correctly.
(operations such as
station calls or paging
via other exchange
cannot be performed.)
2. IF TROUBLE OCCURS:
Symptom Potential Cause/Place to Inspect Remedy
Power and cables may not be connected
correctly.
All indicators located on the equipment's
front panel may be out.
Check to see if the equipment's front
panel Status indicator remains lit or if
flashes repeatedly three times at one-
second intervals.
Power and cables may not be connected
correctly.
Check to see if the Status indicator
remains lit or if flashes repeatedly three
times at one-second intervals.
The PC on which the N-8000 Software
is installed may not be connected or set
correctly.
The equipment's IP address, subnet
mask, default gateway, or port number
may not be set correctly.
If connected to another network via a
router, the router may not be connected
correctly.
The PC used for exchange data
settings via browser may not be
connected correctly to the network, or
the browser may not be set correctly.
The setting screen uses Java Script.
The browser used may not support
Java Script, or the Java Script function
may be disabled.
The browser is set to the option "Via a
proxy."
Equipment may not be registered
correctly.
Connect the power source and cables
properly.
Make sure the power is turned on.
Refer to "Indicator Status &
Troubleshooting" on
p. 8-8 .
Connect the power source and cables
properly.
Refer to "Indicator Status &
Troubleshooting" on
p. 8-8 .
Set and connect the PC's IP address,
subnet mask, and default gateway
correctly.
Set the equipment's IP address, subnet
mask, default gateway, and port
number correctly. (See
p. 5-10 , p. 6-5 .)
Confirm with your network administrator
that the router is connected correctly.
Perform settings or connections
correctly. (See
p. 6-2 .)
When using Internet Explorer, select
[Tool]
[Internet option] [Security]
[Customize level] on the menu,
then set [Script] [Active script]
[Validate] or [Display dialog].
The screen may not be correctly
displayed if "Via a proxy" is selected for
the browser. Consult your network
administrator to find work-around
measures.
Select the correct model number on the
Equipment registration screen (
p. 5-18 ).