If none of the above, Restoring factory defaults, Diagnostics – Kurzweil Forte User Manual

Page 351: If none of the above -7, Restoring factory defaults -7 diagnostics -7, Service centers

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Troubleshooting

If None of the Above...

15-7

If None of the Above...

If your problem is not covered above, or if none of the suggestions seem to work, first check

back and review the relevant sections of this manual. Many difficulties are just programming

problems caused by settings of Multi parameters. If you want to be sure that all of the factory

defaults are in place, see the

RESET Page on page 12-28

.

Also be sure to check Kurzweil’s website for additional Forte information that may have been

published since this manual was written: www.kurzweil.com.
If you still have problems, contact Kurzweil support in your country or at www.kurzweil.

com/support/. You may also find unofficial help at some of the internet communities listed at

www.kurzweil.com/community/.

Service Centers

Contact the nearest Young Chang office Kurzweil service representative. See

page iv

in the

front of this manual for contact information.

Restoring Factory Defaults

For restoring your Forte back to the factory defaults, see Global Mode Reset on

page 12-28

CAUTION: Restoring factory defaults cannot be undone. Back up
your files before doing so by using Storage mode; see “Store All”
on page 11-6.

Diagnostics

You will most likely not need to use the System Mode diagnostic operations in normal

cases. These operations are mostly used at the factory and service centers by engineers for

troubleshooting hardware problems. But, in some cases you might be required to run these

diagnostics for troubleshooting and diagnosing symptoms. In these cases, follow the direction

of an authorized Kurzweil technician.

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