Sensor cleaning problems, Computer connection problems – Canon EOS RP Mirrorless Camera User Manual
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580
Troubleshooting
Sensor Cleaning Problems
The shutter makes a sound during sensor cleaning.
z
Under
[
5
: Sensor cleaning]
, when you select
[Clean now
f
]
, the
shutter will make a mechanical sound during the cleaning, but no picture
will be recorded to the card (
Automatic sensor cleaning does not work.
z
If you repeatedly turn the power switch <
1
> and <
2
> within a short
time period, the <
f
Computer Connection Problems
I cannot import images to a computer.
z
Install EOS Utility (EOS software) in the computer (
z
If the camera is already connected via Wi-Fi, it cannot communicate with
any computer connected with an interface cable.
Communication between the connected camera and computer
does not work.
z
When using EOS Utility (EOS software), set
[
z
: Time-lapse movie]
to
[Disable]