ZyXEL Communications IP PBX X6004 - Manual (Page 12)

X6004 User’s Guide
12
3.3.2 Creating a Dialing Rule for ITSP ................................................................................ 75
3.3.3 Assigning an LCR to an Authority Group ................................................................... 78
3.4 Making ISDN Calls .............................................................................................................. 79
3.4.1 The ISDN Connection ................................................................................................ 80
3.4.2 Creating a Dialing Rule for ISDN ............................................................................... 83
3.4.3 Assigning an LCR to an Authority Group ................................................................... 85
3.5 ISDN Network Configuration Examples ............................................................................... 87
3.5.1 Example 1: Small/Medium Business ...................................................................... 88
3.5.2 Example 2: Company with Existing PBX ............................................................... 89
3.5.3 Example 3: Company with Existing PBX and Expanding Employees ................. 90
3.6 Using Call Features ............................................................................................................. 90
3.6.1 Customizing Feature Codes ....................................................................................... 91
3.6.2 Using the Voicemail Feature ...................................................................................... 91
3.7 Using Your Web Portal ........................................................................................................ 92
3.7.1 Your Information ......................................................................................................... 92
3.7.2 Accessing the Web Portal .......................................................................................... 93
3.7.3 Changing Your Security Information ........................................................................... 94
3.7.4 Personalizing Your Settings ....................................................................................... 95
3.7.5 Setting Up Voicemail .................................................................................................. 98
3.7.6 Using the Web Phone (IP Phone Users Only) ........................................................... 99
3.8 Capturing Packets Using the Web Configurator ................................................................ 100
3.9 Creating an Automated Menu System ............................................................................... 103
3.9.1 Menu Design and Call Routing ................................................................................ 103
3.9.2 Create an Agent Identity .......................................................................................... 105
3.9.3 Create a Skill ............................................................................................................ 106
3.9.4 Create an Auto-Attendant ........................................................................................ 109
Part II: Web Configurator & Network Setup........................................113
Chapter 4
The Web Configurator .......................................................................................................... 115
4.1 Introduction .........................................................................................................................115
4.2 System Login ...................................................................................................................115
4.3 The System Screen ...........................................................................................................117
4.3.1 The Navigation Panel ................................................................................................119
4.4 Dashboard - System Information ...................................................................................... 122
4.5 Saving Your Configuration ................................................................................................. 123
4.6 Icons in the Web Configurator ........................................................................................... 123
4.7 Resetting the X6004 ....................................................................................................... 124
4.8 Rebooting the X6004 .................................................................................................... 124
4.9 Logging Out of the Web Configurator ............................................................................... 125