Troubleshooting, 1 power, hardware connections, and leds, Chapter 38 troubleshooting – ZyXEL Communications IP PBX X6004 User Manual

Page 511: Troubleshooting (511)

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X6004 User’s Guide

511

C

H A P T E R

3 8

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

X6004 Access and Login

•

Internet Access

•

Advanced Features

•

Reset the X6004 to Its Factory Defaults

•

The Console Port

38.1 Power, Hardware Connections, and LEDs

The X6004 does not turn on. None of the LEDs turn on.

1

Make sure the X6004 is turned on.

2

Make sure you are using the power adaptor or cord included with the X6004.

3

Make sure the power adaptor or cord is connected to the X6004 and plugged in to
an appropriate power source. Make sure the power source is turned on.

4

Turn the X6004 off and on.

5

Disconnect and re-connect the power adaptor or cord to the X6004.

6

If the problem continues, contact the vendor.

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