Troubleshooting, 1 power, hardware connections, and leds, Chapter 38 troubleshooting – ZyXEL Communications IP PBX X6004 User Manual

Page 511: Troubleshooting (511)

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X6004 User’s Guide

511

C

H A P T E R

3 8

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.

Power, Hardware Connections, and LEDs

X6004 Access and Login

Internet Access

Advanced Features

Reset the X6004 to Its Factory Defaults

The Console Port

38.1 Power, Hardware Connections, and LEDs

The X6004 does not turn on. None of the LEDs turn on.

1

Make sure the X6004 is turned on.

2

Make sure you are using the power adaptor or cord included with the X6004.

3

Make sure the power adaptor or cord is connected to the X6004 and plugged in to
an appropriate power source. Make sure the power source is turned on.

4

Turn the X6004 off and on.

5

Disconnect and re-connect the power adaptor or cord to the X6004.

6

If the problem continues, contact the vendor.

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