ZyXEL Communications IP PBX X6004 - Manual (Page 353)

Chapter 22 Call Services
X6004 User’s Guide
353
22.7 The Call Park Screen
Call parking is similar to placing a call on hold. The difference is that you can pick
the call up again from another telephone extension in your organization.
The X6004 allows you to configure an extension for a call parking lot. The parking
lot places a call in parking slot and informs you of the parking slot number that
you can use to reconnect to the parked call. You can reconnect to the call from
any extension within your organization. The following figure shows the
progression of call parking.
Figure 201 Call Parking Overview
A step by step progression is the following
Table 124 Call Parking Progression
CALLER A X6004 CALLER B
1. Caller A makes a call to
caller B.
2. The X6004 routes the call
to caller B at extension
1001.
3. Caller B picks up the call.
Conversation between caller A and B
4. Caller B transfers the call
to the call parking lot.
(This is done by dialing #
followed by the parking
lot number.
5. The X6004 parks the call
and informs caller B of
the number to call to
reconnect to the call.
This is called the parking
slot number.
ITSP
ITSP
ITSP
A A A
B
B
B