ZyXEL Communications IP PBX X6004 - Manual (Page 318)

Chapter 19 Auto-Attendant
X6004 User’s Guide
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19.3.4.1 The Add/Edit Night Service Auto-Attendant Screen
Use this screen to configure an option for an auto-attendant menu. To access this
screen, click the Add or Edit icon for an item in the auto-attendant list.
Note: This screen is identical to the Add/Edit Office Hours Auto-Attendant screen.
See Section 19.3.3 on page 315 for details.
19.3.5 Advanced Settings: Greetings
Use this screen to set up custom auto-attendant messages.
The Temporary Greeting can be played before the normal auto-attendant
greeting. This can be used to broadcast special messages, such as special
operating hours for the office building (“We’re sorry but the Acme Mail Order
Company is closed today to observe the holiday.”)
The Scheduled Greeting can be played during specific time range every day.
This can be used to broadcast to highlight certain information only at certain
hours, such as lunch time hours for the office building (“Thank you for calling the
Acme Mail Order Company. As it is currently lunch time, representatives may be
be unavailable until 1 PM.”)
Add/Edit/
Delete
Click:
• Add to create a new option for this auto-attendant menu.
• Edit to change the settings for an auto-attendant option.
• Delete to remove this option from this Menu.
Apply Click this to save your changes.
Cancel Click this to go back to the previous screen without saving your
changes.
Table 106 Night Service Setting (continued)
LABEL DESCRIPTION