Office hours, 1 overview, 1 what you can do in this chapter – ZyXEL Communications IP PBX X6004 User Manual
Page 209: 2 what you need to know, 3 before you begin, Chapter 12 office hours, Office hours (209)
X6004 User’s Guide
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H A P T E R
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Office Hours
12.1 Overview
This chapter shows you how to set the office hours for the X6004. You can use
office hours to have the X6004 deal with incoming calls differently at different
times of day and night.
12.1.1 What You Can Do in this Chapter
Use the Office Hour screen to configure the days of the week and times you are
in the office. See
.
12.1.2 What You Need To Know
The office hours you specify on the X6004 are used by the auto-attendant feature
to determine how the X6004 handles incoming calls. For example, when calls
come into your organization during office hours you may want to allow them to
enter any extension they wish to call. However, when calls come into your
organization after office hours you may want to direct them all to a single
extension (a night clerk, for example).
12.1.3 Before You Begin
Before you configure office hours, you should know how to configure the auto-
attendant. See
for more information.
Individuals can also specify their own office hours to deal with calls differently
during various parts of the work week. See
for more
information.