2 internal call routing, Figure 6 auto-attendant – ZyXEL Communications IP PBX X6004 User Manual

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Chapter 2 How It Works

X6004 User’s Guide

51

can assign a different auto-attendant for each incoming line. Assign one auto-

attendant for general calls to the extensions in your organization (for example

AA1) and one auto-attendant for direct routing to a FAX machine (for example

FAX).

Figure 6 Auto-Attendant

2.2 Internal Call Routing

Internal call routing refers to calls between extensions on the X6004. People
simply dial the extension they want to call. The X6004 checks to see if the number
dialed is an existing extension and forwards the call to that extension. The X6004
by default allows people with extensions from one authority group to call
extensions in another authority group. You can, however, block calls between
authority groups if your organization requires such a setting.

The configuration requirement for setting up internal call routing are:

1

Create an authority group.

2

Create extensions in the authority group.

AA1

FAX

1001

1002

1003

2001

555-0001

555-0002

Please dial the
extension you
would like to
reach.

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