Frequently asked questions (faq) – Oki MC363dn User Manual

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17. Frequently Asked Questions (FAQ)

17. Frequently Asked Questions (FAQ)

This section provides the answers to frequently asked questions about sPSV.

Q

A

How to configure the
settings in sPSV when a user
has been added to an Active
Directory user group?

Follow the steps below.
(1) Add User A to User Group A in Active Directory.
(2) Update Active Directory in sPSV. ⇒ P. 47

How to configure the
settings in sPSV when a user
has been removed from an
Active Directory user group?

Follow the steps below.
(1) Delete User A from User Group A in Active Directory.
(2) Update Active Directory in sPSV. ⇒ P. 47

How to configure the
settings in sPSV when a user
has been moved from one
Active Directory user group
to another?

Follow the steps below.
(1) Move User A from Group A to Group B in Active

Directory.

(2) Update Active Directory in sPSV. ⇒ P. 47

A user cannot print even
though the usage limit for
the device limit has not been
exceeded.

If available usage is set for a user group and [Include in the
total usage of the assigned user group.] is checked in [User
Settings] > [Available Usage] for the users in the group,
the members of the group can no longer print once their
total usage exceeds the limit for the group.
Example 1: If 100 printed sheets are set as the available

usage for User Group A
• If User A prints 40 sheets and User B prints

60 sheets, all members in User Group A can
no longer print.

Example 2: If 100 printed sheets are set as the available

usage for User Group A and users in the group
print on multiple devices
• If User A prints 40 sheets on Device A, User B

prints 50 sheets on Device B and User C prints
10 sheets on Device C, all members in User
Group A can no longer print.

To print again, see “Setting the Available Usage” (P. 170)
and change the maximum available usage.

Can a user print even if the
user group they belong to
has reached its maximum
available device usage?

If User A belongs to multiple user groups, their available
usage is judged according to the maximum for the group
for which the highest priority is set.
Example: If User Group B has a higher priority than User

Group A

• If User A belongs to both groups, User A can

print up to the limit for User Group B.

To change the maximum available usage, see “Changing
Fee Charge Definitions” (P. 177)
.
To change the priority levels, see “Changing the Priority
Level of User Group” (P. 171).

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