Canon imagePROGRAF TX-3100 36" Printer with Basket - Manual (Page 763)

Paper is not fed automatically
Check 1 This paper cannot be fed automatically.
Set Paper retention settings to Release in the touch screen menu and feed the paper manually.
Menu Structure
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Note
• While this setting is selected, you cannot use automatic roll paper switching.
Check 2 Are you using an old roll holder?
Be sure to use the roll holder supplied with the printer.
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