Canon imagePROGRAF TX-3100 36" Printer with Basket - Manual (Page 860)

Printed pages are not collected cleanly in the basket
Check 1 Is the roll unit in place?
The basket may not be able to catch printed paper properly if the roll unit is in place.
Refer to Example Basket Configurations and try another basket position.
Example Basket Configurations
Check 2 Is the basket in the right position for the media size?
The optimal basket position depends on factors such as media size and the conditions the printer is being used
under.
Refer to Example Basket Configurations and try another basket position.
Example Basket Configurations
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