Canon imagePROGRAF TX-3100 36" Printer with Basket - Manual (Page 779)

See the instruction manual provided with your computer and check the Wi-Fi channel number available for
your computer.
Check 8 Make sure channel set on wireless router is a usable channel as confirmed in
Check 7.
If it is not, change the channel set on the wireless router.
Check 9 Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings.
Check 10 If printer is connected to an AirPort Base Station via LAN, make sure you
use alphanumeric characters for network identifier (SSID). (macOS)
If the problem is not resolved, redo setup.
• For Windows: •
Perform setup using the Setup CD-ROM or from Setup Guide.
• For macOS: •
Perform setup from Setup Guide.
Cannot Connect to a Printer through Wireless Direct
Check 1 Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, turn it off and on again.
Check 2 Is the icon displayed on the touch screen?
If not, Wireless Direct is disabled. Turn on Wireless Direct.
Check 3 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check 4 Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
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