Rockwell Automation 2711E-xxxx PanelView Operator Terminals User Manual - Manual (Page 135)

Chapter
8
Publication 2711E-821 – January 1998
Troubleshooting PanelView
Terminals
This section describes how to diagnose and solve operational
problems of a PanelView 1000e, 1200e, or 1400e terminal. To help
solve PanelBuilder software problems, refer to your PanelBuilder
1400e Configuration Software for Windows User Manual and the
PanelView 1200/1400e Transfer Utility User Manual.
For PanelView 1000e terminals, if your screen becomes darkened,
either the screen saver has been switched on or the backlight has
been switched off. If you notice uneven intensity, the backlight may
need to be replaced. For information on backlight replacement, see
Chapter 7, Maintaining PanelView Terminals.
To view the terminal network settings, press the Terminal Network
Setup button on the Terminal Configuration screen. The settings
displayed for RIO, DH+, and ControlNet are those of the current
application.
The following table lists common major fault messages that can
occur on a PanelView terminal.
Major Fault Message Cause What to do:
Application file corrupted. The application file has become corrupted
(checksum failure) or invalid data was read
from it. Try downloading the file again.
Application file is not compatible. The application file requires a later version
of firmware. Install the correct version of firmware.
Application file not valid. The terminal cannot locate the current
application file. It may have been deleted or
was on a PCMCIA card that has been
removed. Check that the application file is still present.
Communication Subsystem Failure. See User
Manual for more information. A ControlNet application cannot locate the
ControlNet communications adapter.
Problem with communication drivers or
hardware. Check that the ControlNet communications
adapter is installed correctly.
Cycle power, switch modes, check
appropriate communication hardware is
installed.
Check communication card for proper
switch settings.
Error erasing memory card. The memory card could be faulty. Try reformatting the memory card using the
Format Destination button in the Memory
Card Transfer Application screen. If this
does not work, replace the memory card.
Verifying Configuration
Settings
PanelView Major Fault
Messages