Rockwell Automation 2711E-xxxx PanelView Operator Terminals User Manual User Manual

Page 136

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8–2

Troubleshooting PanelView Terminals

Publication 2711E-821 – January 1998

Major Fault Message

What to do:

Cause

Error writing to memory card.

The memory card could be faulty.

Try reformatting the memory card using the
Format Destination button in the Memory
Card Transfer Application screen. If this
does not work, replace the memory card.

File Transfer failed. Application file corrupt.

File transfer failed.

Try downloading the file again.

Invalid file I/O.

An error has occurred accessing the
memory card. The card could be faulty.

Try reformatting the memory card using the
Format Destination button in the Memory
Card Transfer Application screen. If this
does not work, replace the card.

No current application file selected.

The terminal was switched to Run mode
with no current application file selected.

Return to Configure mode and select a
current application file. See Chapter 4 of
this manual for more information.

No Post-release applications allowed.

The terminal is running pre-release
firmware.

Upgrade the terminal to the official release.

No Pre-release applications allowed.

Attempting to run an application file created
with a pre-release version of software.

Upgrade PanelBuilder to an official release
and regenerate the .pvd file.

Not enough graphics memory to display this
screen.

The current screen contains too many
objects (typically, there are too many
bitmaps).

Edit the screen to reduce the number of
objects, or, if there are large bitmaps on the
screen, break them into several smaller
ones.

Not enough memory to display bitmap on the
screen.

The current screen contains a bitmap which
is too large for the available memory.

Edit the screen to remove the bitmap or use
a smaller bitmap.

Not enough memory to display this window.

Terminal does not have enough memory to
display the pop-up window (information
window, alarm window).

Try rebooting the terminal.
Contact your Allen-Bradley Sales
Representative to report the error.

Not enough RAM installed to display this screen.

Too many objects.

Edit the screen to reduce the number of
objects. Redesign the screen (break into
smaller screens if necessary).

Partition not on memory card boundaries. Press
Format PCMCIA Card button to format the entire
card.

Memory card was incorrectly partitioned.

Try reformatting the memory card using the
Format Destination button in the Memory
Card Transfer Application screen. If this
does not work, replace the memory card.

Stuck button detected.

A touch cell or keypad button has been
pressed for longer than the Stuck Button
Timeout setting allows.

Restart the terminal. If this problem occurs
repeatedly due to an operator holding the
button down for too long, increase the Stuck
Button Timeout setting in the Configuration
menu.
If a button or cell is permanently stuck, call
your Allen-Bradley Sales Representative.

Terminal can’t keep up with activity.

The terminal is overloaded with writes to the
PLC. This is most likely to occur on a screen
change.

Reduce the number of objects on the
screen that write to the PLC or use a
PLC-controlled screen change.

The terminal does not contain the necessary
communication card to execute this application.

A ControlNet application cannot locate the
ControlNet communications adapter.

Check that the ControlNet communications
adapter is installed correctly.
Check communications card for proper
switch settings.

There has been a communication failure. PLC
write failed.

Too many objects on the screen are writing
values to the PLC.

Reduce the number of objects on the
screen that write to the PLC or use a
PLC-controlled screen change.

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