Panelview mistake messages – Rockwell Automation 2711E-xxxx PanelView Operator Terminals User Manual User Manual

Page 138

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8–4

Troubleshooting PanelView Terminals

Publication 2711E-821 – January 1998

Minor Fault Message

What to do:

Cause

Invalid screen.

The PLC has selected a non-existent
screen number.

Reprogram the PLC or the application file.

Memory card containing application file has been
ejected. Current application file has been
deselected.

The current application is on the PCMCIA
card and the card is ejected.

Replace the card and re-select the
application.

Memory card format failed. Please try again.

The memory card could be faulty.

Try reformatting the memory card using the
Format PCMCIA Card button in the Memory
Card Transfer Application screen. If this
does not work, replace the memory card.

PCMCIA card does not contain a valid firmware
upgrade.

Invalid firmware on the card.

Contact your Allen-Bradley Sales
Representative to get the current version of
firmware for the terminal.

Time/Date received from PLC is invalid.

The value of one or more of the Time and
Date from PLC tag address is not valid.

Check that the PLC program is sending
valid values to the terminal.

The Goto Configure Mode button is disabled.

The feature is disabled in the Security Mode
Switch screen.

Switch to Configure mode using the terminal
hardware keyswitch. On the Terminal
Configuration screen, select Security. On
the Security screen, select the Mode Switch
tab. Use the Soft Mode Switch button to
select Enable.

The following table lists the most common mistake conditions that
can occur on a PanelView terminal.

Mistake Message

Cause

What to do:

Alarm History print ignored—a previous request is
already queued.

You have requested a print-out of the alarm
history while one is printing.

Wait for the alarm history print-out to
complete before requesting another.

Alarm message print ignored—queue is full of
previous requests.

The terminal is sending alarm messages to
the printer faster than the printer can
process them.

Decrease the rate at which alarms are
generated. Use higher baud rate to printer.

Alarm Status print ignored—a previous request is
already queued.

You have requested a print-out of the alarm
status while one is printing.

Wait for the alarm status print-out to
complete before requesting another.

Control Byte location does not lie within the
specified module group range.

The module group chosen in the Control
Byte is outside of the rack definition.

Expand the rack definition to include the
Control Byte module group, or change the
Control Byte location to be within the
specified module group range.

Current operation failed. Memory card is
write-protected.

The memory card is write-protected.

Remove write-protection (move the tab)
from the memory card.

Cursor Control Value corresponds to a skipped
state value.

The value of the Cursor Control matches a
skipped state in the cursor list.

Check that the state values for the cursor
list are configured correctly and the PLC
program is using the correct values.

Cursor Control Value does not correspond to a
configured state value.

The value of the Cursor Control does not
match any of the configured cursor list state
values.

Check that the state values for the cursor
list are configured correctly and the PLC
program is using the correct values.

Ensure printer is ONLINE.

The printer could be offline.

Check that the serial printer cable is
properly connected and the printer is online.

PanelView Mistake
Messages

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