6hfwlrq troubleshooting – TA Triumph-Adler FAX 950 User Manual

Page 71

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6HFWLRQ

Troubleshooting

Do the SUB and SID you entered match the
Relay box number and Relay box ID
registered for the corresponding Relay box?

Is a TSI (Transmitting Station Identification)
registered for the Relay box in the relay
station?

Was the abbreviated number or one-touch
key used designated for Encryption
transmission?

Do the SUB and SID you entered match the
Confidential box number and Confidential
box ID registered for the corresponding
Confidential box?

Does the Confidential box password that
you entered to print out the Confidential box
match the registered one?

Is the Bulletin Board function ON?

F-Code based Relay
Broadcast transmission
cannot be carried out

F-Code based Confidential
transmission cannot be
carried out

Is the Confidential box number you are
transmitting to registered in the destination
fax?

Do the SUB and SID you entered match the
Confidential box number and Confidential
box ID registered for the corresponding
Confidential box?

Have the destination party register the
appropriate Confidential box.

Check the Confidential box number and
Confidential box ID for that Confidential box

–––––

–––––

Encryption communication
cannot be carried out

Print out from your
Confidential box cannot be
carried out

Documents can not be
deleted from your
Confidential box

Batch transmission cannot
be carried out

Problem

Check point

Procedure

Page

Is a Relay box registered in the relay
station’s fax?

Have the relay station register a Relay box.

7-11

Check the Relay box number and Relay box
ID registered in the relay station.

–––––

Register a TSI for the Relay box.

7-11

Designate the abbreviated number or one-
touch key for Encryption transmission.

2-19
2-22

Check the Confidential box number and
Confidential box ID for that Confidential box.

–––––

Enter the correct Confidential box
password.

7-7
7-9

Turn the Bulletin Board function OFF.

9-7

Is the fax number for each destination
EXACTLY the same?

Make sure the fax number for each
destination is EXACTLY the same.

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