HP R4.2 - Manual (Page 358)

7
Common Administration Reports Administration
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 319
Table 23 defines the columns on this window. If multiple applications are
invoked during a call, the report displays a line of summary data for the call,
followed by a line of data for each application in the call.
Table 23. Column Description for the Call Data Detail Report
Column Name Description
Record Specifies the database record number of each call made to the voice
system.
Channel Specifies the channel on which the call was made.
Start Specifies the time and date the call began. If multiple applications were
invoked during the call, the first line of the display shows the time and date
the call began. Subsequent lines for the call show the time and date that
each application began.
Duration Specifies the length of the call in seconds. If multiple applications were
invoked during the call, the first line of the display for the call shows the total
length of all applications in the call. Subsequent lines for the call show the
length of each application invoked in the call.
Service Specifies the script that was associated with the call. If multiple applications
were invoked during the call, the first line of the display for the call (the
summary line) is blank. Subsequent lines for the call show the script
associated with each application invoked in the call.