HP R4.2 - Manual (Page 393)

7
Common Administration Reports Administration
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 354
Table 26 describes the information in this report.
Modifying the
Traffic Report To change the Traffic Report, use the Modify function on the Actions Menu
(
Figure 143 on page 314 ). You can specify the date and time when you want
the system to monitor call traffic, and whether you want a summary of the
data.
To modify the Traffic Report:
1 Start at the Traffic Report menu ( Figure 155 on page 353 ) and press F 8
(Actions).
Table 26. Entry Description for the Traffic Report
Entry Description
Channel Channel that handled the call
Period Time period when system traffic is monitored
Calls Number of calls made during the indicated time
period
Average Hold
Time
Average duration of a call for the specified time in
minutes and seconds
%Occ Percentage of occupancy (that is, the proportion of
the hour that the channel was in use)