Traffic report – HP R4.2 User Manual
Page 391
7
Common Administration
Reports Administration
UCS 1000 R4.2 Administration 585-313-507
Issue 3 April 2000 352
1
Start at the Administrative Commands Log Report window (
page 349
) displayed under the Message Log Report window and press
F 8
(Actions).
The system displays the Actions Menu (
Figure 150 on page 337
).
2
Select:
The system updates the report and displays the values last saved.
Traffic Report
The Traffic Report provides call volume information for approximately the last
7 days, including the:
•
Number of calls coming in to the system during a specific time period
•
Average holding time
•
Percentage of time that a channel was occupied for a specific hour
Note:
Traffic summary information is prepared at midnight for the entire
day. Therefore, traffic summary information for the current day is
not available until after midnight.
> Update