Nortel Networks 9150 - Manual (Page 304)

274 Remote Gateway 9150 Installation and Administration Guide
Using Remote Gateway 9150 stations Standard 3.1
Hold
How Hold works in host-controlled mode
When you press Hold on a host-controlled call, the holding party receives the
Hold treatment defined on the host PBX. For example, if the host PBX is
configured to play music to holding parties, then the holding party hears music.
You can press any available call appearance key to place a new call.
How Hold works in locally controlled mode
Normally, you put a call on hold by pressing Hold. However, you can also put a
locally controlled call automatically on hold by pressing the other local call
appearance key. To use this feature, Auto Hold must be enabled on your station.
If Auto Hold is not enabled, and you press a local call appearance key while a
call is active on the other local call appearance key, that call is disconnected.
When you press Hold on a locally controlled call, the holding party hears
silence. You can press any available call appearance key to place a new call.
Call Waiting
Since the Remote Gateway 9150 unit does not use host-controlled indicators and
the locally controlled indicators are not defined on the host PBX, there are never
any indicator conflicts when a call is presented to the station.
However, since the host PBX is not aware when locally controlled calls are
active, the host PBX might try to present a call and ring your station while you
are busy with a locally controlled call. The Remote Gateway 9150 unit always
checks the status of your station before ringing it. If your station is busy with a
call, the alert tone is sounded instead.
How Call Waiting works in host-controlled mode
If you are busy with a host-controlled call, incoming calls are handled as
follows:
!
An incoming host-controlled call is directed to the call waiting key by the
host PBX.
!
An incoming locally controlled call flashes the local call appearance key
indicator and sounds the alert tone.