Call transfer – Nortel Networks 9150 User Manual

Page 305

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Remote Gateway 9150 Installation and Administration Guide

275

January 2005

Using Remote Gateway 9150 stations

How Call Waiting works in locally controlled mode
If you are busy with a locally controlled call, incoming calls are handled as
follows:

!

An incoming host-controlled call flashes the host call appearance key and
sounds the alert tone.

!

An incoming locally controlled or station-to-station call flashes the next
available local call appearance key and sounds the alert tone. If both local
call appearance keys are busy, then the call is not presented to your station.

Call Transfer

Call transfer works the same way in both host- and locally controlled modes.
The only difference is the treatment the holding party receives, depending on
whether the original call is a host-controlled or locally controlled call.

A call on the host call appearance key can be transferred:

!

to another station that has remote call capability at this site

!

to a station at the host PBX site

A call on the local call appearance key can only be transferred to another station
at this site. You cannot transfer a call on the local call appearance key to a
station at the host PBX site.

For both, you can do an announced or unannounced (blind) transfer.

Transferring a call
To transfer a call:

1

Press the Transfer key.

Result: The active call is placed on hold and you hear a dial tone.

2

Dial the number that you want to receive the transferred call.

3

Press the Transfer key again to complete the transfer.

Note: You can press the Transfer key while the call is still ringing, or after
the called party answers.

When you transfer a local call using the Trunk Access code to dial an outbound
local call, the corresponding voice path is not established. Remote Gateway
9100 Series does not support this function.

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