Nortel Networks 9150 - Manual (Page 65)

Remote Gateway 9150 Installation and Administration Guide 35
January 2005 Remote Gateway 9150 description
Log reports and statistics
Configuration Manager provides a statistics log that identifies the number of
QoS transitions (refer to “Caller Info Statistics” on page 300).
Refer to Chapter 7, “Administration” for a detailed description of log and
statistic reports.
Port management
You can assign Remote Gateway 9150 stations to one of the following types of
RLC ports:
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single-user ports
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multi-user voice ports
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dynamic port pool
Port types are assigned on the RLC. Refer to the Reach Line Card Installation
and Administration Guide (NTP 555-8421-210) for detailed instructions.
Single-user ports
Each port that is defined as a single-user (dedicated) port on the RLC supports
one Remote Gateway 9150 station.
Multi-user ports
Ports that are defined on the RLC as multi-user ports allow multiple stations on
different Remote Gateway 9150 units to time-share a single port on the host
PBX.
Up to eight persons can share the same RLC port, but not at the same time. All
stations that use this type of port must respond to the same DN and have
identical telephone set configurations. This port type is especially useful for
employees who work mutually exclusive shifts.
Dynamic port pool
Dynamic port pooling is similar to a multi-user port except that the persons who
share ports in a dynamic pool are assigned to the next available port in the RLC
port pool. There is no correlation between the station and the port on the RLC.
This feature is especially useful in free-seated ACD environments where agents
log on to the host PBX using their agent IDs.