Computer telephony integration (cti) applications – Nortel Networks 9150 User Manual
Page 61
Remote Gateway 9150 Installation and Administration Guide
31
January 2005
Remote Gateway 9150 description
Computer telephony integration (CTI) applications
There are two types of CTI applications:
!
first-party CTI applications that use the Symposium Desktop TAPI Service
Provider
!
third-party CTI applications that use Symposium TAPI Service Provider for
the Meridian 1 PBX
Both types can be used with the Remote Gateway 9150 unit.
You can use first-party CTI applications with the Remote Gateway 9150 unit if
!
your PC is equipped with a Symposium Communicator card version 1.2
with software version 2.0
!
your digital telephone is equipped with a Meridian Communications
Adaptor (MCA)
Note: The Symposium Communicator card is not available in all countries.
Check with your Nortel distributor for availability.
TAPI Type
Supported CTI Application
Symposium Desktop TAPI Service
Provider 1.6
!
Symposium FastView 1.6
!
Symposium FastCall 1.6
!
Symposium Call Manager 5.0
!
other TAPI-compliant applications
Symposium TAPI Server Provider
for Meridian 1 PBX release 2.1
!
Symposium Agent 1.1
!
Symposium Call Manager 5.0
!
other Symposium Partner products