HID DTC400E/C30E/M30E User Guide - Manual (Page 115)

RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1) 5-9
Ethernet Printer Troubleshooting Procedures
If you are having trouble connecting to your Ethernet Printer or printing to it, you should go
through each of the following procedures.
Step Procedure
1 Follow the Verifying the Printer Connection procedure. See below.
2 Follow the Verifying the Printer IP address procedure.
3 Follow the Verifying that your PC can access the Printer using the ping
command procedure.
4 Verify that you are choosing the correct Printer Driver. (Note: The Driver
must match the model of the Printer.)
5 Verify that the port configuration of the PC Printer Driver is set to
communicate to the Printer over the correct IP address.
See Reviewing Frequently-asked Questions.
6 Follow the Printing a test page procedure.