Section 10: fargo technical support, Contacting fargo technical support, Section 10: fargo technical support -1 – HID DTC400E/C30E/M30E User Guide User Manual

Page 267: Contacting fargo technical support -1

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RESTRICTED USE ONLY

Fargo Electronics, Inc.

DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1)

10-1

Section 10: Fargo Technical Support

The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for this Card Printer.

Contacting Fargo Technical Support

Step Procedure

1

Refer to Section 3:

General Troubleshooting

Contact the Fargo Technical Support Group by phone at (952) 941-0050 or by fax
at (952) 946-8492 for additional technical assistance.

OR

Contact Fargo Technical Support via the Web:

http://www.fargosupport.com

2

Position a phone near the Printer and Computer so Fargo technicians can help to
troubleshoot the Printer(s).

3

Please have a self-test and a sample card ready when calling Fargo Technical
Support.

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