HID DTC400E/C30E/M30E User Guide - Manual (Page 117)

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DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1) 5-11
Verify that the PC can access the Printer using the ping command
Step Procedure
1 Follow these instructions to issue a ping command to the Printer:
At a DOS prompt, enter ping [IP Address]
Example: C:\>ping 210.1.10.240
• If the ping response is successful, move on to the next troubleshooting
procedure. See Display A below.
• If the ping response is not successful, continue to step 2 of this
procedure. See Display B below.
Display A - Example of sending a ping to the Printer with a successful response
Display B - Example of ping timeout to an invalid IP address
2 Verify that the PC and the Printer are connected to the same network.