HID DTC400E/C30E/M30E User Guide - Manual (Page 265)

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DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1) 9-3
b. Select File to Print and browse to find the new Firmware file saved on the
computer. (Note: This is an .frm file.)
4 a. Prepare the printer for the Firmware upgrade.
b. Press and hold down the Power and Pause buttons on the Printer (while
you plug in the power). (Note: Both lights will blink slowly.)
5 From the Workbench screen, select Send File To Printer. (Note: Both lights
will flash very fast while the Firmware is going through the update process.)
6 Upon successful completion of the Firmware Update, the Printer will restart.
(Note: The lights will remain solid.)
7 The procedure is now completed.