HID DTC400E/C30E/M30E User Guide - Manual (Page 94)

RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1) 4-47
Resolving Ribbon Wrinkle problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
• Symptom: Printed cards have off-colored lines or streaks on them.
• Printer Error State: None
• Driver Monitor Error Display: None
2 Confirm that the Printer is using the most current Driver via:
http://www.fargo.com
3 Reduce the Dye-Sub Intensity setting within the Image Color tab of the Printer
Driver. See the Using the Image Color tab (C30e/M30e).
4 Reduce the Image Darkness. See the Using the Image Darkness Option
procedure.