HID DTC400E/C30E/M30E User Guide - Manual (Page 76)

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DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1) 4-29
4 Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
• If the connections are loose, reattach it.
• Press on the Resume button.
• If the connections are good or if the issue persists, continue to Step 5.
5 Replace the Ribbon RFID Sensor.