12 windows mobile device troubleshooting – Wasp Barcode Inventory Control User Manual

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20.12 Windows Mobile Device Troubleshooting

This topic covers error messages and issues that may arise while using the Windows Mobile Device.

The subjects currently covered in this Troubleshooting topic are listed below. Click the subject that most
closely matches what you are searching for.

Click the subject you want to troubleshoot:

Error/Alert Messages (listed in alphabetical order):

Customer does not exist. Do you want to add this new customer?

Customer is not valid

Item doesn't exist

Location doesn't exist. Do you want to add this new location?

Location is not valid

Pallet is not valid

Please select one record from the list an click OK button to return to previous form

d

uantity is not valid

Q

Serial is not valid

Site does not exist

Source and destination sites are set to be the same...

upplier does not exist. Do you want to add this new supplier?

S

The Adjust reason you entered is not valid

The mobile device has unprocessed transactions...

There is not enough quantity in stock to complete the transaction...

Issues

Search screen is empty (no choices)

"The Adjust Reason You Entered is not Valid"

This message displays when you have selected By Difference and you have not entered a
Reason code. You must either choose a Reason code or change your selection to By Count.

"Quantity is not valid."

This message displays when you have either not entered a number in the Quantity field, or
you have enter alpha characters in the Quantity field.

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