Trouble- shooting the iad, Table 14–1. troubleshooting—symptoms and causes, Troubleshooting the iad – Verilink Net Engine (3150-30626-001) Product Manual User Manual

Page 286

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NetEngine IAD User Guide

Troubleshooting and Diagnostics

267

Trouble-
shooting
the IAD

This section provides information for troubleshooting symptoms
associated with the operation of the IAD.

Table 14–1

describes symptoms,

probable causes and suggested corrective action to correct the problem.

Table 14–1.Troubleshooting—Symptoms and Causes

Symptom

Probable Cause

Corrective Action

Power indicator is not
lit.

Power is not
available to the IAD

Ensure that the power
cord is securely
connected.

Ensure that the power
cord is plugged into a live
outlet.

Ensure that the power
switch is on.

If powered by an adapter,
ensure that the correct
adapter is used.

LAN Link indicator is
not lit

Incorrect Ethernet
connection

Ensure that an Ethernet
cable is properly
connected to the IAD and
its upstream connection.

No dial tone is present Incorrect PVC/DLCI

set for voice
channel

Verify these settings:
VPI: 0 to 255
VCI: 0 to 65535
DLCI: 16 to 1023
(default PVC 0/39; DLCI
33)

IAD is improperly
provisioned at the
voice gateway.

Incorrect network
provisioning.

Incorrect directory
number at the
Class 5 switch.

Verify and correct
provisioning of IAD as
required (Table 9-2).

Check and correct
network provisioning at
DSLAM, network
switches, etc.

Check and correct as
required

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