Chapter 13 – frequently asked questions – BrightSign BrightAuthor User Guide v.4.1.1 User Manual
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Chapter 13 – Frequently Asked Questions
CHAPTER 13 – FREQUENTLY ASKED QUESTIONS
For additional Frequently Asked Questions, go t
Can I use BrightAuthor 4.0 or later with the HD210, HD410, HD810, HD1010, HD1010w, or TD1012?
No, these legacy models are only supported by BrightAuthor versions 3.8 and earlier.
Can I open the autoplay.xml file using BrightAuthor?
No. The autoplay.xml file that is generated when you publish a presentation is a playlist file. This file includes only
the information required for playback on a BrightSign player. It is not the same as a presentation project file.
How do I use a different font?
To use a different font, browse to a folder on your computer that has a true type font (e.g. in a Ticker zone, click
Zone Properties, and then click Browse beside font). This font will be copied to the SD card when you publish the
presentation. You can use your own custom fonts or download free TrueType fonts from the web.
Can I export a template?
Yes. Although there isn’t a template export option, you can save a presentation project with the desired template
layout, and then transfer it to another computer. You can then open the project in BrightAuthor, and then save the
template (
Layout > Save Template).
Why does BrightAuthor take a long time to process my folder?
If the folder you selected has a large number of images and videos, the Media Library may take a few minutes to
update. Please be patient.