3 troubleshooting by symptom, Melsec-q – MITSUBISHI ELECTRIC QJ71C24N User Manual

Page 278

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MELSEC-Q

10 TROUBLESHOOTING

10.3 Troubleshooting by Symptom

This following shows troubleshooting of trouble generated during communications

between the Q series C24 and external device according to the trouble symptom.

When trouble occurs, first confirm the status of the Q series C24 and check the

relevant item in the table below.

Protocol

Symptom

Symptom description

Dedicated

Non

procedure

Bidirec-

tional

Reference section

"RUN" LED turned off.

Section 10.3.1

"RD" does not blink even through an external device

is transmitting a message.

Section 10.3.2

An external device transmitted a message and "RD"

blinked, but the Q series C24 did not return a

response message.

Section 10.3.3

An external device transmitted a message and "RD"

blinked, but the Q series C24 did not turn ON the

read request.

Section 10.3.4

LED turns on/off (check according to

Section 4.3)

ERR. LED turns on.

Section 10.3.20

The "NAK" was turned ON.

Section 10.3.5

The "C/N" was turned ON.

Section 10.3.6

The "P/S" was turned ON.

Section 10.3.7

The "PRO" was turned ON.

Section 10.3.8

The "SIO" was turned ON.

Section 10.3.9

The "CH1. ERR. " or "CH2. ERR. " was turned ON.

Section 10.3.10

Communications are intermittently established and

lost.

Section 10.3.11

Data that cannot be decoded was transmitted and

received.

Section 10.3.12

Communication errors occurred

(check according to Section 10.1.1)

Whether the cause of the communications error is in

the Q series C24 or the external device is unknown.

Section 10.3.13

Cannot communicate via modem.

Section 10.3.14

Cannot communicate via modem

(

1

)

Cannot communicate with ISDN sub-address.

Section 10.3.15

Does not operate in the cycle time designated in the

constant cycle transmission setting.

Section 10.3.16

The PLC CPU monitoring function

does not operate in the designated

cycle time.

Does not operate in the cycle time designated in

condition agreement transmission setting.

Section 10.3.17

Cannot receive by an interrupt

program

Cannot receive data.

Section 10.3.17

Cannot perform initial setting

Cannot write setting value in flash ROM of the Q

series C24.

Section 10.3.19

1 If an error occurs while performing data exchange using the modem function

described in User's Manual (Application) Chapter 3, first check the following items

and confirm whether or not the error is caused by the modem/TA connection.

If an error relating to the modem function is occurring, perform necessary

corrective actions for each cause according to the reference sections given below:

• Check the ON/OFF status of current I/O signals of the Q series C24.

• Check the storage status for error codes related to the modem function. (See

Sections 10.2.3.)

• Check the ON/OFF status of the DR terminal of the modem/TA. (See the

manual for the modem/TA.)

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